Privacy Policy

TekSpert LTD, trading as Skips2You (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our skip hire services.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and delivery address
• Payment Information: Processed securely through Stripe (we do not store card details)
• Order Information: Skip size, delivery dates, and special instructions
• Technical Information: IP address, browser type, and device information

We use your information to:

• Process and fulfil your skip hire orders
• Communicate with you about your order
• Send order confirmations and updates
• Comply with legal obligations (waste transfer notes)
• Improve our services

We process your personal data under the following legal bases:

• Contract: To fulfil our contract with you
• Legal Obligation: To comply with waste regulations
• Legitimate Interests: To improve our services
• Consent: For marketing communications (where applicable)

We may share your information with:

• Skip Operators: To arrange delivery and collection
• Payment Processors: Stripe for secure payment processing
• Service Providers: Email delivery and hosting services
• Regulatory Bodies: When required by law

We implement appropriate technical and organisational measures to protect your data, including encryption, secure servers, and access controls.

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing
• Data portability
• Object to processing

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically 6 years for business records).

We use essential cookies to operate our website and optional analytics cookies. You can manage your cookie preferences through your browser settings. View our full Cookie Policy.